Friday, February 29, 2008

BackChannel has new products and a new website

Just a quick note to say thanks very much to those of you who were able to provide feedback on the new BackChannel website it was valuable, valid and consistent.

So, we learnt a lot and made some changes. Thanks to one particular mega value reviewer for his excellent critical analysis - " you really know how to mangle a metaphor !?" Regular readers will also have spotted I can't spell ether.

The release of the new product is driving this change, beta trials at number of carriers have been completed and initial feed back is that it both saves a great deal of the sales peoples time in gathering customer intelligence and reveals a lot of otherwise un-knowable detail on the use of IP Services by large organisations and within Fiber served buildings.

We will of course be continuing with our regular free reporting and market intelligence services: when you're monitoring nearly a million companies you learn some interesting stuff.

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